Privacy Policy

1. Introduction

VapeKing Index ("we", "us", or "our") operates the website vapeking.com.au. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. Please read this policy carefully. By using our site, you consent to the practices described in this policy.

2. Information We Collect

Information You Provide

We may collect personal information that you voluntarily provide when you:

• Submit a contact form (name, email address, message content)
• Subscribe to our newsletter (email address)
• Leave feedback or communicate with us via email

Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

• IP address and approximate geographic location
• Browser type and version
• Operating system
• Referring website or source
• Pages visited and time spent on each page
• Date and time of your visit
• Device type (desktop, mobile, tablet)

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries and provide customer support
• To improve our website content, layout, and user experience
• To analyse website traffic and usage patterns
• To send you updates and newsletters (only if you have opted in)
• To detect and prevent fraud or abuse
• To comply with legal obligations

4. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your browsing experience. For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.

5. Third-Party Links and Services

Our website contains links to third-party online gambling sites. These links are provided for informational purposes and may include affiliate links. When you click on a third-party link, you will be directed to that third party's website. We are not responsible for the privacy practices or content of these external sites.

We strongly encourage you to review the privacy policy of every site you visit before providing any personal information.

6. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Service providers: Trusted third parties who assist us in operating our website, conducting our business, or serving our users (e.g., hosting providers, analytics services)
• Legal requirements: When required to do so by law, regulation, or legal process
• Protection of rights: To protect our rights, privacy, safety, or property, or that of our users or the public

7. Data Security

We implement reasonable security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Contact form submissions are retained for up to 12 months unless you request earlier deletion.

9. Your Rights

Under Australian privacy law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Opt out of marketing communications at any time
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

To exercise any of these rights, please contact us at hello@vapeking.com.au.

10. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can take appropriate action.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: hello@vapeking.com.au

Website: Contact Page